Netball North Harbour is a community sports organisation supporting netball alongside growing pickleball and walking-netball communities on Auckland’s North Shore. VenuePro helps connect the participant journey with the membership, booking, communication and administrative workflows behind that activity.
A multi-activity venue needs to work for different sports, programmes and types of participant. Someone joining a social session may have a different journey from a member booking a court for private play, while staff need clear information across both experiences.
At Netball North Harbour, VenuePro is actively used to support the organisation’s pickleball operations.
From membership to participation
Pickleball participants can use the online environment to manage key parts of their involvement with the venue. Membership products and member pricing can be configured in VenuePro, while players can register for sessions and events or book available court time.
Bringing these steps together helps create a consistent journey from setting up an account and selecting the appropriate option through to registration and payment.
VenuePro supports Netball North Harbour across areas including:
- online pickleball bookings and customer accounts;
- membership products and member pricing;
- session and event registrations;
- online payment workflows;
- user groups and targeted communications; and
- operational and accounting administration.
Communicating with different communities
Communication becomes increasingly important as a venue supports more activities. VenuePro’s user-group tools allow participants to be organised into relevant communities, giving staff a practical foundation for sending more focused information.
Netball North Harbour has created a dedicated pickleball user group within VenuePro, helping separate relevant participant information from the organisation’s wider communications.
One platform, flexible participation
Netball North Harbour demonstrates why the operating model matters more than the court markings. The same community facility can support established netball activity, growing pickleball participation and accessible options such as walking netball, while each group retains its own needs and identity.
VenuePro provides a connected environment that can be configured around those differences. For Netball North Harbour, it brings together the customer-facing booking journey and the administrative information needed to support memberships, sessions, communications and financial workflows.
As the venue’s activities continue to develop, this connected foundation can evolve alongside the people and programmes it supports.
Visit the Netball North Harbour website, or talk to VenuePro about supporting multiple activities at your venue.
